Can I record and upload my ride with/from a bike computer?
No, for reasons of comparability and to protect against manipulation, no rides recorded by devices other than your smartphone and the...
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FAQ
Is there a time limit for started rides / distances?
If a started ride is not finished by crossing the finish line or by manually aborting, the app automatically terminates the ride after 15...
What is a Virtual Pacer and how does it work?
You can compete in both a FREE RIDE and a CHALLENGE RIDE with/against a Virtual Pacer that can serve you as a virtual opponent. To do...
Can I manually end a started ride before reaching the selected distance?
Yes, this is also possible. You can end your ride manually at any time (press the "End Ride" button). Manually and thus prematurely ended...
What happens if I've completed the distance but I'm not yet in the 5km finish radius?
In this case, you must continue the ride until you enter the finish radius. The app recognizes this and then finishes the ride...
Will the app automatically end my ride?
Yes, as soon as you reach the finish of the distance you have chosen, the app will automatically end your ride. You don't have to...
Why do I have to finish a CHALLENGE ride within a radius of 5 km / 3.1 mi from my starting point?
Wind direction and wind strength cannot be included in the calculation due to a lack of data sources. Therefore, each CHALLENGE ride must...
Which data are not taken into account or neglected in the ACTYVOLTS calculation?
Wind and precipitation along the route driven – the wind is compensated as much as possible by means of a finish radius specification (5...
Which fixed data are assumed in the ACTYVOLTS calculation (performance) by algorithm?
Height and weight of the rider – a uniform distinction is made between M (178cm/75kg) and F (165 cm/60kg), weight of the bike (9.5 kg),...
How is the altitude profile (height data) of the rides determined?
The recording of the height profile uses the barometer sensors of the smartphone. It is therefore necessary that the smartphones used...
How are ACTYVOLTS calculated?
The ACTYVOLTS (the unit of ride results) are calculated outside the app using a complex but very accurate algorithm. This calculation...
What is the result of my ride which is compared with other participants and reflects my performance?
From the data of each ride, ACTYVOLTS are calculated on the basis of the individual route (distance, driving time, altitude profile) and...
Why are the distances predetermined?
The selection of distances serves to make the rides comparable with other participants. A ride over e.g. 36.5 km is not comparable to a...
Why can't I start rides between 9pm and 4am?
Cycling is a great thing! At night, however, we do not want to support competitive rides.
When can I start my rides?
Rides with the app can be started at any time between 4am and 9pm (local time). Started rides can be finished at any time (even after 9pm).
What should I consider when using the app to record a ride on my mobile phone?
In order to use as little battery as possible on your device, we recommend to close apps on your device that you do not really need...
Do I need an online connection to record my rides?
You only need an online connection to log into the app You only need an online connection to log into the app and call up the selection...
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