FAQ

How is the ACTYVO APP positioned?

ACTYVO is a Cycling Challenge APP which is positioned in the field of a global cycling challenge. Participants have to complete the...

Can I upload my rides to my personal Strava account and analyze them there in more detail?

Yes, you can link/connect your personal Strava account to the app and automatically upload all recorded rides to your personal Strava...

Can I also share my rides?

You can share your rides with others at any time, either directly after your ride or call up rides from the Activity History. It is also...

Will my location (GPS) be recorded even if I don't use the app?

No, the recording of your location is exclusively for the purpose of tracking your rides. At no time will access to your location be...

Can I upload rides that I have recorded with other devices to the app / platform?

No, for reasons of comparability and to protect against manipulation, no rides recorded by devices other than your smartphone and the...

Can I also receive calls or listen to my music while riding when the audio announcements are played?

Yes, the app announcements are played using "fade in/out". Calls can also be answered at any time during such announcements, your music...

Can I turn off the audio announcements?

Yes, you can turn most announcements off or on in the audio settings. But start/finish announcements are always ON.

Which audio information / announcements do I receive during the rides through the app?

You have the opportunity to receive various information via audio during the ride, e.g. start/finish announcement, distance...

How much battery does the app on my smartphone consume while riding?

The ACTYVO Cycling & Challenges app actually consumes low energy. However, there are some factors that help to ensure that little battery...

Do I have to log in every time I call up the app again?

No, as long as you remain logged in to the app, you usually do not have to log in again when calling up the app. However, it may be...

In which languages is the app available?

Currently, the app (app- and audio language) is available in German and English.

Why can't I find the ACTYVO Cycling & Challenges App in the App Store / Google Play Store?

The app is only compatible with iOS 14 (Iphone) or later, or Android 8 Oreo or later. If your operating system is outdated, please update...

Why do you need a built-in barometer sensor in your smartphone to take part in CHALLENGE RIDES?

The app records the relative heights / altitude of the route using the built-in barometer sensors of the smartphones. This is the most...

What kind of smartphone and minimum version of operating systems do I need to use the app?

First of all, it's important that your operating system is up to date. The ACTYVO Cycling & Challenges app is only available for iPhone /...

For which operating systems is the app available in the stores?

The ACTYVO Cycling & Challenges app is available in the Google Play Store (Android) and Apple Store (iOS).